the nice lady knew what I wanted and showed me items that were relevant to me. I hate inept sales people but I love competent sales people, she was very competent and I respect her for it.
- mike .
Jewelry repair on mutiple items
The repair work done by the Gold Hatpin staff was fast, reasonably priced and well done.
They were also very helpful at the outset, offering different repair options.
They suggested adding a clasp to a broken chain, rather than just repairing a link, which turned out to be a much better choice.
Not to mention the great selection of vintage jewelry on display!
I would highly recommend them to anyone.
- Greg .
A beautiful ring...
However, the service left something to be desired. The staff seemed indifferent, uninformed, and strategically obtuse. The ring I bought took over six weeks to be sized, then it was "lost", then when we got the call it was ready to be picked up, wasn't there. No apology was forthcoming, and we were treated with disdain when we politely complained. My wife and I were made to feel like we weren't "Oak Park" enough, and even though we'd spent over $400, and waited an inordinate amount of time to get our ring fitted, it still felt like we weren't good enough--or worthy enough--to be treated like "real" customers.
- Glen .
A special place to treat yourself or a loved one to beautify jewelry.
I went in to say hello and see the beautiful antique and new jewelry and found some earrings that made me feel special. I rarely treat myself to jewelry but after looking in the mirror and hearing believable positive comments from the owner and staff, I made my purchase and walked out smiling.
- Susan .
As previously, i was able to find a beautiful piece that my wife will enjoy wearing and i will be happy to look at. Selection is great and service is friendly and non-pressured.
- Mark .
Extremely accommodating service
My wife and I went in for a ring. We were looking for an art deco European cut ring in gold. They worked hard and let us try on as many rings as possible, even when we were there until closing time. Many places will get huffy around that time. Not the golden hatpin. They are awesome with a huge diversity of items from costume jewelry all the way to engagement rings.
- Jeff .
Beautiful furniture and jewelry
My friend and I visited last week. We purchased several jewelry items. We felt like the sales woman was hovering over the jewelry EXCESSIVELY, like we were going to steal something. We realize that perhaps that may happen from time to time; however, we are very honest and felt uncomfortable with how things were presented to us.
We plan to return again, just hope that this would be considered.
- Natalie .
Amazing selection and wonderful service
This is my second time shopping at the Gold Hatpin. I'm from out of town but have family in Oak Park. My first time I bought a pretty silver and onyx right for myself. We were recently shopping for Christmas presents in Oak Park and were able to make wonderful selections for my mother. The shop saleswomen were extremely helpful to me to find just the right amber pin. They showed me some beautiful options, and ultimately I went with a pin that matched another purchase (a scarf from a different shop). I also bought a matching amber pendant. Some of the vintage and antique pieces are truly one of a kind and amazing. I would love to shop more, for gifts and for myself! My new fiance and I were shopping together and they also let us try on many wedding bands. We will likely be returning to look some more the next time we are in Oak Park. This is one of my favorite places for vintage and antique jewelry.
- Valerie .
Love this boutique,
I found beautiful Christmas present for my 20yr old daughter!
- Marisa .
Knowledgeable and generous
Great service. Took time to listen and interpret my convoluted questions and was able to cut through my ignorance of jewelry history to find something I liked. Generous with their time and their knowledge.
- Adam .
- Barbara .
Treat the Eye and the Senses
What could be better than treating the eye and senses with lovely, sparkling, interesting objects? Any jewelry that I own is from the Gold Hatpin with few exceptions. For thirteen years, I have enjoyed looking at both estate and contemporary jewels, gems, and unusual pieces that connect me to times past, other cultures and craftspeople who cared/care about craft and beauty. The prices are always fair and Diane and Lynn know their inventory, its history and materials. I have had a few pieces redesigned and many from other venues repaired. An afternoon well-spent includes a visit to the Gold Hatpin...no pressure and honest enthusiasm for jewelry. It's a wonderful addition to Oak Park's small treasures.
- Susan .
Masterful Quality, Superb Service, Fair Prices
My girlfriend and myself recently purchased our engagement ring from The Gold Hatpin (yes yes, we know, that's not traditional) and have nothing but positive things to say about our visit. The women who helped us were both masters of their craft, and as sweet and helpful as could be. We spent about an hour there, and walked away with a gorgeous Victorian Amythest ring for our wedding. We certainly plan on coming back occasionally (even though we live nearly 2 hours away, that's how impressed we are) just to look at their wares and see what else we can find. Everything was priced affordably, and I guarantee you won't find better items for the price anywhere else in the state, perhaps even the entire country!
- C T
I have been doing business we these people for years.....That right there says a lot ! Always polite and fair and always wanting to help and inform. Look forward to my next visit. Wonderful Quality merchandise. Always a pleasure.
- Barbara .
Don't hold your breath
I had a gemstone replaced in a ring. The price was good. Unfortunately, I had to wait 6 weeks for the stone to be set. I called 3 times to check on it. In the past I have purchased nice antique jewelry there.
- Tim .
Friendly and enthusiastic service with a personal touch.
- Mark .
Have purchased jewelry at GHP for years. Always search & find great items. Pleasant & knowledgable. Very good place.
- David .
One of my favorite places
I love the hatpin because they have the best and most unique jewelry. If anyone is looking for quality, authentic jewelry for a loved one; this is the place to shop. Timeless pieces at the Hatpin. The service provided from the staff is the best. They know the stones, the quality of the jewelry they offer, and provide insight into the history of the jewelry. Love, Love, Love the Hatpin.
- Kathleen J
You do the impossible!
My family and I remain amazed by the craftmanship of the Gold Hatpin.
I have brought earrings in for replacement of a missing pair and also have requested repair of damaged jewelry.
You ALWAYS do a GREAT JOB!!
- Linda .
The heirloom silver basket is back and beautiful
These people care about jewelry, precious decorative pieces and their business. I took an heirloom, ornate, silver-plated fruit basket with a glass insert in for work. It was very dark and we assumed it would have to be re-plated. Away it went for an estimate and back it came at less than half the price, all cleaned up, not requiring re-plating. I could have easily been taken advantage of, as I was willing to pay whatever it took to make it presentable. This was a very good experience and I'd recommend these folks.
- Lynn .
Took an interest
Purchased lovely mahjong bracelets and pins for our local Mahjong Madness Day. The sales staff took an interest in what we were doing, gave a price break, and handled us with care. This is what customer service is all about. And the room offered many beautiful temptations for future shopping days!
- Kathy .
As one of my most favorite things is antique or "different" jewelry, this store has it all. This was my third visit to The Gold Hatpin and look forward to many more. It was again a wonderful experience and yes, I bought as I did the last two times. My sales person, Diane, was so helpful and very patient, as I looked at many things . It was certainly a pleasure doing business with her. Would certainly recommend to friends and family.
- Dorothy .
One of my go-to places for gifts
The Gold Hatpin has become one of my go-to places for gifts. The women who work there are knowledgeable of their inventory and work to help find things within one's budget.
My sons have also found that it is a great place to find something special for the girlfriends.
I would highly recommend it as a place to go when looking for gifts for that someone special.
- Elizabeth .
My daughter wanted to convert an antique ring to a necklace, not a straightforward transaction, but Diane was able to work through a design with her, and execute it to perfection. It came out looking great, exactly what my daughter was looking for.
- Carl .
Loved the experience. I'll definitely be back!
- L .
Always a delight
The owner and the staff are friendly and helpful even with men who know very little. They have great vintage stuff and always good advice. It is a go to place for me for birthdays and Christmas.
- reagan .
A delightful place
This is a wonderful place to window shop, browse and buy lovely, beautiful things full of history. I bought a refurbished bike for my daughter but most recently purchased a vintage diamond eternity band for myself. Had a great, interesting and informative conversation in the jewelry department. There is something for everyone! One of my favorite places to spend time in...
- Mary K
We happened on The Gold Hatpin by chance one Sunday afternoon and I'm so glad we did! We saw a vintage engagement ring on the first visit that I fell in love with on first sight! We went back there 3 times before purchasing it because my fiancé wanted me to be absolutely certain this was it. The staff there was very helpful and patient with me. Diane was wonderful. We felt out of all the stores we had shopped in for a ring this was the best experience we had. Will be going back there for wedding bands.
- Debbie .
I have been going into the Golld Hatpin for years and love this store! The selection and quality are excellent. The gals, Diane, in particular are helpful and knowledgable. It's a terrific spot for gifts for the holidays, birthdays and anniversaries.
- M W
Just the Right Thing
I needed something for a special event and found the perfect item at The Gold Hatpin. The ladies who helped me couldn't have been nicer, and made my "find" even more special.
- Susan .
A Very Good Experience
The attention from the salesprson was friendly and un-hurried. She showed me many, many trays of rings, setting aside those which were most pleasing to me. She was very patient and helpful, and there was no pressure. Ultimately I decided on one and am very pleased with it. I look forward to going there again.
- Ann .
When I walked into The Gold Hatpin, I really didn't plan to spend any money. However, once I started to talk to the salespeople and looked at the quality, well-priced items, I had to buy something. The store is cute, and the employees are very friendly. My only complaint would be that the store doesn't have much of a variety of items, mostly furniture and jewelry. But what it does have is very nice, and well-priced.
- Emily .
Beautiful antique jewelry with good information
I wend for earrings and saw many lovely pairs . But bought an unusual pendant at an affordable price, from an attentive, well-informed, and not pushy sales lady. The stock is unusually good, from several time periods , and with several levels of cost. Well worth a visit.
- Sue .
My experience with the Gold Hatpin has been wonderful!
I have been doing business with the Gold Hatpin for about 15 years. In all that time, I found the most unusual peices of jewelry, and have always been confident that what I bought was well worth the price I paid. Diane really knows gems, and knows what I like. I have bought some beautiful rings in art deco, or Victorian settings. I have always been happy with the things I bought.
I cannot recommend the Gold Hatpin enough!
- Janet B. .
LOVE this store!
I have been a customer for over 20 years. I obviously love the items that they sell. They have always been honest and I'm very comfortable making purchases from them. I trust them!! I'd give them 5 stars any day!
- diane .
Located inside an antique store in Oak Park, this store has a lot of beautiful pieces. You will define try find something beautiful. The ladies were very helpful and attentive. I was looking for something specific and she knew exactly what to show me. I would recommend this place to everyone I know.
- Elvia .